faqHow can I place an order via this website?

You should choose the desired products using either drug categories or a search bar available on the front page. Add the items to the shopping cart and proceed to checkout. It’s very simple and does not takes much time. For more detailed instructions, visit «How to Order» page. It describes the entire ordering process step-by-step.

Why drugs sold by Pharmacy Mall are cheaper than in local drugstores?

We cooperate with large manufacturers directly without engaging any third parties. This fact allows us selling goods without extra charge and making our medications affordable to every customer.

Can I return my order?

According to the pharmaceutical law, all medications are not subjects to exchange or return. Before placing any orders, make sure you need this very product.

What payment options do you accept?

You can pay for your orders using Visa and MasterCard.

Can I get a refund?

If you are not satisfied with the drugs for any reason (the package is damaged, some items are missing, you didn’t receive your order on time, etc.), we can either resend your order for free or offer you a full refund. Please contact our representatives via support@presus.org if any issues arise.

What shipping methods do you offer?

You can choose between 2 shipping methods: EMS Express Courier and Standard Regular Airmail. For more details, visit our “Shipping Options” page.

When will I receive my order?

Depending on the chosen shipping method, delivery will take from 3 to 21 days.

Do you ship worldwide?

Yes, we offer an international shipping of medications. No matter where you live, you can order drugs from this website and be sure you will get them delivered.

Is delivery confidential?

Do not worry. We value your privacy. We guarantee you that your parcel will not have any inscriptions so nobody except you will know what is inside of your parcel.

What if I didn’t receive my order within the specified time?

Such cases occur extremely rare, but if for some reason you did not receive your parcel on time, we will resend medications for free or return your money.

Can you provide advice on using medications presented in your catalog?

Pharmacy Mall recommends that you consult a doctor if have any questions or issues. Self-medication can be dangerous. However, our specialists are always ready to provide you with competent and accurate consultation on all drugs presented in our catalog.